Privacy policy
Last updated 14 August 2026
At Markova Labs S.L. we respect your privacy and comply with the General Data Protection Regulation (GDPR) and Spanish Organic Law 3/2018 (LOPDGDD). This policy explains what data we process, why, and your rights.
1. Data controller
- Owner
- Markova Labs S.L.
- Tax ID (CIF)
- B93926095
- Registered address
- Calle Sofora 15, Floor 2, 28020 Madrid, Spain
- hello@markovalabs.io
2. What data we process
We process personal data only when you provide it to us voluntarily through the contact form:
- Name (as entered in the form).
- Email address (so we can reply).
- Message (the enquiry or information you wish to send us).
We do not collect browsing data through analytics cookies or tracking tools.
3. Why we use your data and the legal basis
| Purpose | Legal basis |
|---|---|
| Handling your enquiry or request submitted via the form | The data subject's consent (Art. 6.1.a GDPR) |
| Replying to your message by email | The data subject's consent (Art. 6.1.a GDPR) |
4. How long we keep your data
We keep form data only for as long as is necessary to handle your enquiry, and in any case for the legal period required to meet accounting or administrative obligations.
If at any point you would like us to delete your data, you can request it at any time (see section 7).
5. Who we share your data with
Your data is shared only with the providers strictly necessary to operate this website and assist you (in particular, the email delivery service), and with third parties only where there is a legal obligation to do so.
We do not sell or share your data with third parties for commercial purposes.
6. Your rights
As a data subject, you have the right to:
- Access: know what data of yours we hold.
- Rectification: correct inaccurate data.
- Erasure: ask us to delete your data.
- Restriction and objection: limit or object to processing.
- Portability: receive your data in a structured format.
- Withdraw consent at any time.
You can exercise these rights by writing to hello@markovalabs.io. We will reply within a maximum of 30 days.
If you believe your rights have not been handled correctly, you may lodge a complaint with the Spanish Data Protection Agency (AEPD) (www.aepd.es).
7. Security
We apply reasonable technical and organisational measures to protect your data against unauthorised access, alteration or loss.
8. Changes to this policy
We may update this policy as the site evolves. The “last updated” date at the top indicates the current version.
9. Contact
For any question about privacy:
- hello@markovalabs.io
- Company
- Markova Labs S.L.
- Registered address
- Calle Sofora 15, Floor 2, 28020 Madrid, Spain